Pour utiliser nos applis et configurations, veuillez d'abord créer un compte ExpressVPN.
If you see the following error message in your connection log:
Sun Dec 01 20:03:09 2013 CreateFile failed on TAP device: \\.\Global\{89A06566-8B1F-48D9-BC9D-A0E68694F215}.tap
Sun Dec 01 20:03:09 2013 CreateFile failed on TAP device: \\.\Global\{8A53E038-1749-4567-B9BE-1B521C585FB4}.tap
Note: The character string enclosed with {} may vary depending on your hardware.
Click Start (or hit the Windows key) to open the Start Menu.
- Type « run«
- Select Run under « Programs » to open the Run dialog box
In the Run dialog box, type « ncpa.cpl » and click OK.
In the Network Connections window, find the TAP adapter. Its name usually begins with Local Area Connection and is labeled TAP-Win32.
Right-click the TAP adapter that you wish to uninstall/delete then click Properties.
A new window will open. In the Networking tab, click on Configure…
Another window will appear for the TAP-Windows Adapter V9 Properties. Click on Driver tab then on Uninstall.
A confirmation dialog will appear. Click OK to uninstall the current tap adapter.
Once the adapter has been uninstalled, click OK until you reach the Network Connections window again.
Note: If there are multiple TAP adapters, repeat the above process until you only have one Win32-TAP adapter left.
Restart ExpressVPN and connect to a server location.
Troubleshooting
If you are still encountering issues, first restart your computer, then start ExpressVPN and connect to a server location.
If the problem persists after restarting your computer, re-install ExpressVPN. You do not need to uninstall the app first. Simply run the installation program again.